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- // Copyright 2019 getensh.com. All rights reserved.
- // Use of this source code is governed by getensh.com.
- package suggestion
- import (
- "context"
- "encoding/json"
- "fmt"
- "property-garden/errors"
- "property-garden/impl/v1/oss_utils"
- "property-garden/impl/v1/statistic"
- "property-garden/impl/v1/system_msg"
- dbmodel "property-garden/model"
- "property-garden/pb"
- pb_v1 "property-garden/pb/v1"
- "property-garden/utils"
- "time"
- "git.getensh.com/common/gopkgs/database"
- "git.getensh.com/common/gopkgs/logger"
- "go.uber.org/zap"
- "google.golang.org/grpc/status"
- )
- const (
- SuggestionOrderStatusCreate = 1
- SuggestionOrderStatusSend = 2
- SuggestionOrderStatusFinish = 3
- )
- const (
- SuggestionPipelineStatusCreate = 1
- SuggestionPipelineStatusSend = 2
- SuggestionPipelineStatusFinish = 3
- SuggestionPipelineStatusBack = 4
- SuggestionPipelineStatusResend = 5
- )
- var SuggestionOrderStatusM = map[int32]string{
- SuggestionOrderStatusCreate: "未派单",
- SuggestionOrderStatusSend: "已派单",
- SuggestionOrderStatusFinish: "已完结",
- }
- var SuggestionPipelineStatusM = map[int32]string{
- SuggestionPipelineStatusCreate: "未派单",
- SuggestionPipelineStatusSend: "已派单",
- SuggestionPipelineStatusFinish: "已完结",
- SuggestionPipelineStatusBack: "退单",
- SuggestionPipelineStatusResend: "转单",
- }
- type SuggestionOrderPipelineData struct {
- // 处理意见
- Feedback string `json:"feedback"`
- // 处理时间
- HandleTime string `json:"handle_time"`
- LastUid int64 `json:"last_uid"`
- CurrentUid int64 `json:"current_uid"`
- // 上级处理人是公司账户
- LastByCompany bool `json:"last_by_company"`
- Status int32 `json:"status"`
- }
- func checkSuggestionOrderAddParam(req *pb_v1.SuggestionOrderAddRequest) error {
- switch {
- case req.GardenId == 0:
- return status.Error(10003, "小区不能为空")
- case req.SuggestionType < 1:
- return status.Error(10003, "投诉类型不能为空")
- case req.ApplyPeople == "":
- return status.Error(10003, "投诉人不能为空")
- case req.ApplyPeoplePhone != "":
- if !utils.VerifyMobileFormat(req.ApplyPeoplePhone) {
- return status.Error(10003, "手机格式错误")
- }
- case req.ApplyContent == "":
- return status.Error(10003, "投诉内容不能为空")
- }
- return nil
- }
- type UserInfo struct {
- Name string
- Phone string
- }
- func getUserInfos(ids []int64, gardenId int64) (map[int64]UserInfo, error) {
- ret := map[int64]UserInfo{}
- if len(ids) == 0 {
- return ret, nil
- }
- mreq := pb_v1.UserListRequest{
- GardenId: gardenId,
- Ids: ids,
- PageSize: -1,
- Page: -1,
- }
- mreply, err := pb.System.UserList(context.Background(), &mreq)
- if err != nil {
- return ret, err
- }
- for _, v := range mreply.List {
- ret[v.Id] = UserInfo{Name: v.RealName, Phone: v.Phone}
- }
- for _, v := range ids {
- if _, ok := ret[v]; !ok {
- ret[v] = UserInfo{}
- }
- }
- return ret, nil
- }
- func SuggestionOrderAdd(ctx context.Context, req *pb_v1.SuggestionOrderAddRequest) (reply *pb_v1.SuggestionOrderAddReply, err error) {
- reply = &pb_v1.SuggestionOrderAddReply{}
- // 捕获各个task中的异常并返回给调用者
- defer func() {
- if r := recover(); r != nil {
- err = fmt.Errorf("%+v", r)
- e := &status.Status{}
- if er := json.Unmarshal([]byte(err.Error()), e); er != nil {
- logger.Error("err",
- zap.String("system_err", err.Error()),
- zap.Stack("stacktrace"))
- }
- }
- }()
- // 参数检查
- err = checkSuggestionOrderAddParam(req)
- if err != nil {
- return nil, err
- }
- now := time.Now()
- dbname := utils.GetGardenDbName(req.GardenId)
- pipeline := SuggestionOrderPipelineData{
- LastUid: req.LastUid,
- HandleTime: now.Format("2006-01-02 15:04:05"),
- Status: SuggestionPipelineStatusCreate,
- LastByCompany: req.ByCompany,
- }
- pipeArray := []SuggestionOrderPipelineData{pipeline}
- bytes, _ := json.Marshal(pipeArray)
- p := dbmodel.TSuggestionOrder{
- SuggestionType: req.SuggestionType,
- ApplyPeople: req.ApplyPeople,
- ApplyPeoplePhone: req.ApplyPeoplePhone,
- ApplyContent: req.ApplyContent,
- ApplyPic: utils.StringJoin(req.ApplyPic, ";"),
- LastUid: req.LastUid,
- Status: SuggestionOrderStatusCreate,
- Pipeline: string(bytes),
- CreatedAt: now,
- UpdatedAt: now,
- LastUidIsCompany: req.ByCompany,
- HouseholdUid: req.HouseholdUid,
- }
- p.SetTable(dbname)
- db := database.DB().Begin()
- err = p.Insert(db)
- if err != nil {
- db.Rollback()
- return nil, errors.DataBaseError
- }
- reply.Id = p.ID
- mreq := pb_v1.SystemMsgAddRequest{
- GardenId: req.GardenId,
- Content: "新的投诉建议",
- Code: system_msg.SystemMsgCodeSuggestionOrder,
- }
- statisticReq := pb_v1.RepairStatisticSetRequest{
- HandleType: statistic.HandleTypeSuggestion,
- TotalIncrease: int64(1),
- GardenId: req.GardenId,
- }
- err = statistic.RepairStatisticSetWithDb(&statisticReq, db)
- if err != nil {
- db.Rollback()
- return nil, err
- }
- if err := oss_utils.OssObjAdd(req.ApplyPic, nil); err != nil {
- db.Rollback()
- return nil, err
- }
- db.Commit()
- system_msg.SystemMsgAdd(ctx, &mreq)
- return reply, nil
- }
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